Founded by the pioneers who coined the term ‘reverse logistics’, G2RL offers tech-enabled returns management solutions empowering eCommerce merchants, retailers and 3PLs to solve the reverse logistics puzzle sustainably.

The Challenge

G2RL was developing a platform to streamline the returns management software. There were many tech firms that could help with designing the software, but not many had a thorough understanding of the logistics space to develop an end-to-end solution that addressed customer pain points effectively.

The Goal

G2RL was developing a platform to streamline the returns management software. There were many tech firms that could help with designing the software, but not many had a thorough understanding of the logistics space to develop an end-to-end solution that addressed customer pain points effectively.

The Solution

This is how we helped G2RL design and launch their returns management software for success:

• Brought in developmental, technical and infrastructure resources to accelerate the go-to-market speed of the platform.
• Utilizing our expertise in fulfillment, we built them systems to integrate third party logistics (3PL) platform, unlocking a whole new branch of customers.
• Helped them develop a rules-based platform which radically increased the quality and the efficiency of their offering.

The Impact

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Accelerated go-to-market speed by 3 months

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Streamlined operations to save US $500,000 in costs

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Although the product is still in the MVP stage, the feedback from the customers has been phenomenal; cementing the fact that the platform will take the reverse logistics industry by storm.