Founded by the pioneers who coined the term ‘reverse logistics’, G2RL offers tech-enabled returns management solutions empowering eCommerce merchants, retailers and 3PLs to solve the reverse logistics puzzle sustainably.
The Challenge
G2RL was developing a platform to streamline the returns management software. There were many tech firms that could help with designing the software, but not many had a thorough understanding of the logistics space to develop an end-to-end solution that addressed customer pain points effectively.
The Goal
G2RL was developing a platform to streamline the returns management software. There were many tech firms that could help with designing the software, but not many had a thorough understanding of the logistics space to develop an end-to-end solution that addressed customer pain points effectively.
The Solution
This is how we helped G2RL design and launch their returns management software for success:
- Brought in developmental, technical and infrastructure resources to accelerate the go-to-market speed of the platform.
- Utilizing our expertise in fulfillment, we built them systems to integrate third party logistics (3PL) platform, unlocking a whole new branch of customers.
- Helped them develop a rules-based platform which radically increased the quality and the efficiency of their offering.
The Impact
Accelerated go-to-market speed by 3 months
Streamlined operations to save US $500,000 in costs
Although the product is still in the MVP stage, the feedback from the customers has been phenomenal; cementing the fact that the platform will take the reverse logistics industry by storm.