Here’s what PPX Check can do for you

Get Post Purchase Experience (PPX) from the perspective of your end customers and supply chain experts.

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    Get actionable insights on 10 key factors
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    Valuable insights on transportation performance
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    Packaging analysis and feedback
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    Post order communication documentation and feedback
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    Drive awareness to opportunities that increase LTV
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    Insight on how you rank against your top competitor(s)
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    Unboxing to return experience journey demystified..

How Does PPX Check work?

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Fill out our simple form to get started right away

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Describe your average order profile

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Provide a competitor you would like to have audited

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Get actionable insights from your PPX

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Who is PPX Check for?

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E-commerce Brands

 

A great customer experience can drive revenue, keep folks loyal, help your business stand out, and all that jazz. But the reality is that today—right now—people simply expect it. Gain powerful insights to track how your performing along with supply chain expertise to drive improvements.

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Retailers

 

The online vs offline battle is real! As a retailer you’ve won the attention of your customers will a great in-person experience, is your online experience the same? Learn how your delivering offline to capitalize on the advantages you have in the omni-channel word!

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3PLs

 

Imagine hosting your next customer QBR will an unbiased audit that reports out on the customer experience you deliver. Bring additional value and strengthen your strategic relationships with clients by offering a Fulfillment Check analysis and PPX scorecard. Not only for your client but your clients top competitor. Talk about customer retention, this is a homerun!

VC/PE firms
 

VC/PE firms

 

Whether your performing due diligence for a potential investment or want to check on how brands in your portfolio are performing - Fulfillment Check will provide great insights! Gain customer experience feedback and supply chain expertise to increase revenue and reduce cost. Protect your investment dollars with routine Fulfillment Check’s today!

PPX Packages

Monthly PPX Checks

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    Stay on top of your customer's purchase experience. Always delight.
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    Dashboard with monthly results, comparative trends and analysis.

Quarterly PPX Checks

  • Regular checks to help you monitor ebbs and flows.
  • Dashboard with quarter over quarter results, comparative trends and analysis.

Ad-hoc PPX Check

  • On-demand checks to help you understand your PPX.
  • Dashboard results, comparative trends and analysis.

Competitor PPX Checks

  • See how you stack up against your competitors and stay ahead of the curve.
  • Option to add 1-3 competitors to this package.
Get started for FREE

PPX Check is brought to you by the team at Fulfillment IQ

You’re in good hands with Fulfillment IQ

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Ecommerce startups, Fortune 50 and VCs rely on our expertise to
build some of the most innovative supply chain solutions and
strategies. We understand how to build supply chains that scale.

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Learn More about Fulfillment IQ
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FAQs

Simply complete the short form and your first Fulfillment Check is on us!
Yes and we encourage auditing competitors to learn what others in your space are doing and how they are performing.
Yes, the first PPX is always free. Try it out. If you see value in getting monthly, quarterly checks and competitor checks those can be added on from that point.
Nope, if you are on a monthly subscription, you may cancel anytime. No contracts what-so-ever.
Pay-As-You-Go is suitable for those who only need a few credits at a time and want to purchase them when they need them. These credits do not automatically renew. Monthly recurring subscription is suitable for those who have a more predictable volume of content that they want to write and have the credits automatically renew each month.
Successful online companies use the fulfillment process to deliver a branded experience that increases the value of the only physical touch they have with their customers. Until now the only way to gauge how the process is working occurs with either online or social media positive or negative feedback. Utilize Fulfillment Check to gain powerful insights to how your customers experience your brand and a feedback loop on your supply chain performance.

Ready to rock your customers’ world with an outstanding PPX?

Get actionable insights that help you delight and turn your customers into fans with a seamless post purchase experience