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“FIQ was brought in to help reduce friction during the onboarding process; the legacy systems we had in place meant it took 6 months to onboard a single customer. But as we began our engagement, it became clear that there was far more that FIQ could help with.

They uncovered a serious lack of agility within the legacy systems which led to unnecessary bottlenecks. FIQ introduced agile development to the business, helping us overhaul our legacy tech systems and develop a far more flexible, modern logistics architecture. As a result, we could grow our business exponentially.”

“FIQ was initially brought in to simply help us improve our data systems, but the scope quickly grew to helping us radically expand our business’s range. They helped us build systems to integrate 3rd Party Logistics platforms, unlocking a whole new branch of customers. In addition, they assisted in the development of a rules-based platform that radically improved the quality and efficiency of our offering.

With FIQ’s help, we were able to accelerate our launch by 3 months, at a time when competition in the space was heating up. And by improving the efficiency of our systems, FIQ saved the business $500,000.”

“Our biggest problem was that we were growing far faster than our fulfillment strategy could handle. FIQ worked with us to break down our challenges and get to the fundamental problems we faced – ultimately leading our logistics team to completely rethink how our systems operate.

And they ensured we had a clear roadmap for the development of a scalable logistics system, helping us prioritize the phases of that development. With FIQ’s help, we were able to consistently adapt to increasing demand while slowly building a more robust logistics infrastructure for the future.”